Programs for 2010-2011 

Date

Pre-Dinner Tutorial

5:30-6:15 (unless otherwise noted)

After-Dinner Program

7-8

Location

November 16

Dr Steb Hipple on the Economy – Joint with APICS

Holiday Inn, JC

November 19

Road trip to BMW

Greenville, SC

January
18

Creating Quality Scorecards in Excel

Sustainability – Supplier Scorecard– Joint with APICS

Eastman Lodge in Kingsport

February 15

Plant tour of Modern Forge – Joint with APICS

 

March
17

Minitab and Beyond  - Several Tutorials

Eastman Lodge in Kingsport

April
21

3 Sessions on The Calculation and Effective Use of Capability and Gauge R&R Metrics – Kevin White

Eastman Lodge in Kingsport

May
19

Hands on Gauge R&R with a Catapult – Led by Arved Harding and Mark Ewing

Bulk Powder Particle Size Determination – A Process Improvement Case Study by Jason Barger

Eastman Lodge in Kingsport

 

 

Programs for 2009-2010

Date

Pre-Dinner Tutorial

5:30-6:15 (unless otherwise noted)

After-Dinner Program

7-8

Location

September 17

Applying Quality Thinking to Help Our Environment- Dave Hrivnak

Stress Management – Mike Russo

Eastman Lodge in Kingsport

 

October

13

 

Tri-Cities Quality Forum (8am-Noon)

Toy F. Reid Employee Center, Kingsport

November 19

Quality Book and Resource Swap – Bring resources you don’t use so others can have them.

Auditing Outside the Box: Thoughts on Improving the Audit Function – Duke Okes

Eastman Lodge in Kingsport

January
21

 Statistics Tutorials

Attend One

Fitting Reliability Distributions: Hugh Broome

The two sample t-test – Some tips – Arved Harding

Leadership in the Ranks of Management - Dale Patterson

Eastman Lodge in Kingsport

February 18

Report from our ASQ Region 11 Director. How ASQ is trying to meet section needs better.

Eric Hayler

Eric Hayler – Region 11 Director

How BMW Manages and Improves Quality

TBD

March
18

Six Sigma and Lean Projects

Six Sigma and Lean Projects

Eastman Lodge in Kingsport

May
5

Tour of the Tri-Cities Airport

Tri-Cities Airport

Tuesday May
18

Data Fun with M&M’s – Arved Harding

LEGO LEAN Game joint with APICS

Eastman Lodge in Kingsport

 

 

 

Programs for 2008-2009

Date

Pre-Dinner Tutorial

5:30-6:15 (unless otherwise noted)

After-Dinner Program

7-8

Location

 

September 18

The Critical Need for Quality Language Translation of Business Documents – Anne Marie Stone

Quality and Risk Management Connection – Cecil Gibbs

Eastman Lodge in Kingsport

 

 

October 14

 

Tri-Cities Quality Forum (8am-Noon)

Toy F. Reid Employee Center, Kingsport

November 14

Tour to Toyota Plant in Georgetown, KY

Leave from Colonial Heights in Kingsport

January 15

MINITAB Tutorials

Eastman Lodge in Kingsport

February 19

Putting Quality Learning’s to Practice in Our Education System – David Timbs & Allyson Raines

10 Ways to Mess Up an Experiment & 8 Ways to Clean It Up – Arved Harding

Northeast State Technical Community College

March 12

 

Our Iceberg is Melting: Lessons learned from this great little book on change

Arved Harding

The Change Acceleration Process – Anne Ellery

Eastman Lodge in Kingsport

April 16

ASQ CQIA (Certified Quality Improvement Associate) – Randy Bennett

Computer System Validation – Charles Lankford

Eastman Employee Center in Kingsport

May 21

Introduction and Examples of Simple Monte Carlo Simulations - Jim Stuart

Dayana Cope – Computer Simulation – What is the payoff?

Eastman Lodge in Kingsport

 

 

Programs for 2007-2008

Date

Pre-Dinner Tutorial

5:30-6:15*

After-Dinner Program

7-8

Location

September 20

Simultaneous Tutorials

5:30-8

Simultaneous Tutorials

5:30-8

Eastman Lodge

October 16

Tri-Cities Quality Forum 8am - Noon

Toy F. Reed Eastman Employee Center

November 5

Methamphetamine Labs in Our Communities

Using Quality Tools in Education at Dobyns-Bennett

Eastman Lodge

January 17

Retirement/Investment Planning

Using the TNCPE Criteria in a Government Organization

Eastman Lodge

February 26

No Tutorial

Plant Tour – Snap-On

Snap-On, Elizabethton, TN

March 18

TBD

Beer Games joint with APICS

Eastman Lodge

April 17

Simultaneous Tutorials – Software How-to's

5:30-8

Simultaneous Tutorials – Software How-to's

5:30-8

Eastman Lodge

May 15

Gray Fossil Site Tour

Gray Fossil Site Speaker

Gray Fossil Site

 

 

Programs for 2006-2007

Date

Pre-Dinner Tutorial

5:30-6:15 (unless otherwise noted)

After-Dinner Program

7-8

 

September 21, 2006

Improve Your Organization's Management System – Level 1 Application TN Center for Performance Excellence (TCPE) Workshop

 

Katie Rawls

President

TN Center for Performance Excellence

MSHA: Our Journey to Excellence

 

Dennis Vonderfecht

President and CEO

Mountain States Health Alliance (MSHA)

 

October 17, 2006

SPECIAL HALF DAY SEMINAR

2:00 – 6:00 Special Seminar ($150/person): 

"Unleashing Leadership and The Art of Constructive Confrontation"

 

Dr. John Hoover

Nationally Known Author and Leadership/Communications Consultant

"How to Work for an Idiot."

 

 

Dr. John Hoover

Nationally Known Author and Leadership/Communications Consultant

November 9, 2006

Eastman Lodge A1/A2

Stephen Covey's "Seven Habits of Highly Effective People"  - What are they and How to Effectively Use Them to Improve"

 

Dr. Deborah Harley

Assistant Vice-President

Community Engagement, Learning and Leadership

East Tennessee State University

Building Customer Relationships: Four Tools for Immediate Impact

 

Russell Justice, PE

Pal's Business Excellence Institute

 

 

January 25, 2007

No Tutorial

Plant Tour

Bush Hog

February 15, 2007

Certification Tips

 

James J. Rooney, PE

ASQ Certified Six Sigma Green Belt
Senior Risk/Reliability Engineer
ABS Consulting; Operational Risk and Performance Consulting Division

 

John Deere Production System

 

Susan  Farris
John Deere Power Products

March 15, 2007

ISO 9001 – Using your management review to improve

 

Panel of Experts

Human Error Prevention

 

BW (Ben) Marguglio

Management & Technical Consulting

High Technology Seminars

 

April 19, 2007

What is Six Sigma?  A Basic Overview

 

David J. McClaskey, PE

Senior Quality Associate and Six Sigma Black Belt Instructor

Global Quality

Eastman Chemical Co.

LeanSigma The Best of Both Combined"

 

Kevin Schutt

Manager

Business Process Improvement (LeanSigma)

Nuclear Fuel Services, Inc.

 

May 10, 2007

Build a Stage for Them to Stand On - Strengthening Personal

Relationships

 

Russell Justice, PE

Pal's Business Excellence Institute

Leadership Skills

 

Greg Maciolek

President

 Integrated Management Resources

 

 

 

 

Programs for 2005-2006 

Date

Pre-Dinner Tutorial

After-Dinner Program

 

September 15, 2005

Beyond Brainstorming

Pam Lature

MSHA

Six Sigma at Bank of America

James Bossert, Sr. VP

Bank of America

 

October 20, 2005

The Business of Maintenance

Robyn Wilbanks

Prospective

Why Lean? Applications and their Results

Michael Rigg, Principal

Operations Associates

November 10, 2005

Simplex as an Alternative Method for Design of Experiments

Mark Crossley

Being Right...Being credible … or Recognizing and Understanding Error

in Statistics

Mark Crossley

December 6, 2005

Tour of Operating Rooms at Indian Path Medical Center, Kingsport

Gary Fillers, Director of OR

 

January 19, 2006

The DiSC Personal Profile System

Judy Worthy-Henry

Worthy Solutions

Since We Know Why Transformation Efforts Fail, Let's Do Something About It

Rick Toomey, Eastman

February 16, 2006

Plant Tour of Bosch Braking Systems, Johnson City

Bob Beaver, Quality Methods Manager

March 16, 2006

Lean Office

Eastman Chemical Company

Preventing Human Error

Lee N. Vanden Heuvel

ABS Consulting

April 11, 2006

Using Benchmarking and Basic Data Plots to Drive School Improvements

Arved Harding, Eastman

Quality in the Business School

Joe F. Alexander, Dean

Monfort College of Business

 

May 18, 2006

Negotiation Skills

Cindy Tauscher

Northeast State

ISO 9001 and Sarbanes Oxley

Bill Stimson, PhD

 

2004-2005 Programs

Date

Program Meeting Topic – Speaker

Pre-Meeting Tutorial – Speaker

Sept. 16, 2004

Supplier Quality Assurance Panel Discussion

Mike Gladson – TRW

Bob Harrison, Eastman

Dave Parr, Parker Hannifin

Sandy Richards, Siemens

Evie Vaugn, John Deere

Keeping Fit

Stan Johnson, MEDFIT

Oct. 21, 2004

Winning the Shingo Prize for Lean

Rick Lovorn, Merillat

Value Stream Mapping

Jamie Hunigan, Siemens

Nov. 16, 2004

Six Sigma at Eastman

Calvin Crim

Six Sigma in Kingsport Public Works

David Ruller

Dec. 9, 2004

Customer Service Approach

Eugene Fibuch, St. Lukes Hospital (KS)

(a 2003 Baldrige Winner)

Moving from Career Survival to

Career Management

Mike Bishop

Jan. 20, 2005

John Deere Plant Tour

(a Tennessee Quality Award Level 4 Winner)

None

Feb. 17, 2005

3 tutorials done 2 times:

Process Diagrams – James Newell, Bosch

KANBAN – Mike Franklin, Parker Hannifin

Visual Management – Jerry Eberhart, NN

Mar. 17, 2005

3 tutorials done 2 times:

Statistical Hypothesis Testing – Dave Stevens, Eastman

2-D Guidelines for % Gage R&R and % P/T Ratio – Kevin White, Eastman

Using Statistics with Management Metrics - Jim Stuart, Eastman

April 21, 2005

BAE/HAAP Tour

None

May 19, 2005

Leveraging Individual Values for Organizational Effectiveness

Jeff Brunson, Basic Approach

None

 

2003-2004 Programs

Date

Program Meeting Topic

Program Speaker

Pre-Meeting Tutorial

Sept. 16, 2003

Pal's Leadership and Key Learnings Since Earning the 2001 Baldrige Award

Thom Crosby, President and Chief Executive Officer of Pal’s Sudden Service. 

"Baldrige in Education Successes at Cherokee High School" presented by Jim Hageman and Gloria Silvers

Oct. 16, 2003

Layered Audits in Manuf. Proc.
Certified Calibration Tech Cert.
Software Quality

James Newell
Jerry Eberhart
Lloyd Pitney

None

Date Changed to Nov. 20, 2003

Plant Tour at Siemens

Dave Mixon

Presentation on Failure Analysis

Dec. 16, 2003 (Guest Night Social)

Christmas Storytelling

Larry Kelley

Christmas music

Jan. 15, 2004

Lean Manufacturing Concepts

Mike Davidson

Communication Skills

Feb. 19, 2004

1. Measurement Uncertainty
2. Promodel's VAO Solutions
3. Customer Satisfaction & Loyalty

1. Marcus Nachman
2. Joe Giannitti
3. Len Eddleman

None

March 18, 2004

Tennessee Quality Award Panel Discussion

Marie Williams

TQA Promotion

April 15, 2004

Competitive Intelligence

Clay Hodges

Accounting for Non-Accounting Professionals

May 20, 2004

Career Planning

Russ Westcott

Resume Preparation

 

2002-2003 Programs

Date

Program Meeting Topic

Program Speaker

Pre-Meeting Tutorial

Sept. 19, 2002

Converting Capabilities Into Dollars

Donald Wheeler

Process Capability Indices (Arved Harding and Kevin White)

Oct. 17, 2002

Work Place Ergonomics

Jeff Snodgrass, Manager Wellmont Ergonomics

Ergonomics Device Exhibit (Tim McGlothlin)

Nov. 14, 2002

Integrating ISO 9001 and ISO 14000

Lisa Deans

A Review of the Worldwide Acceptance of the ISO 9000 and ISO 14000 Standards (Marc Nachman)

Dec. 17, 2002 (Guest Night Social)

The Many Languages of Love

Russell Justice

No Tutorial

Jan. 16, 2003

Cancelled due to snow

 

 

Feb. 20, 2003

Tutorials

 

 

Six Sigma Introduction, R. Perry

Design for Six Sigma Overview, R. Perry

Promodel Simulation Software Demonstration, D. Stevens

5S Tied to Improved Safety Prerformance and Increased Customer Satisfaction, J. Newell

20-Mar-03

16949 Standard

Marc Nachman, Nachman Precision Systems

Quality Standard 17025 (Marc Nachman)

24-Apr-03

The Future of Quality Managers

Duke Okes, Aplomet

NSTCC Supervisory and Leadership Program (Cindy Tauscher)

22-May-03

FedEx Customer Measurements and How the Information Drives Improvement

Cary Pappas, VP Customer Service at FedEx Express

No Tutorial

 

 

 

 

2001-2002 Programs

Date

Program Meeting Topic

Program Speaker

Pre-Meeting Tutorial

Sept. 18, 2001

Planning for External Surveys

Chris Presley, Advanced Statistician, Eastman Chemical Company

Note: Pre-meeting tutorial was moved to the main program.

Oct. 25, 2001

Dealing with Difficult People - Whine, Bark, Growl

Russell Justice

The Key Teachings of Phil Crosby (Speaker: David McClaskey)

Nov. 13, 2001

Top Management Panel: How to Get Top Management Support for Quality Efforts

Executives from small, medium, and large manufacturing and service businesses

Process Optimization While Keeping In-Spec Production (Speaker: Dave Stevens)

Dec. 13, 2001

How Koalaty Kid Is Benefiting Northeast Tennessee Schools

Local Teachers and School Administrators (Arved Harding will Moderate)

No Tutorial but will have Koalaty Kid Poster Session

Jan. 17, 2002

Developing World-Class HR Processes for Small Businesses

Thom Crosby, CEO Pal's Sudden Service

The Baldrige Criteria: How the Baldrige Categories Form a Guide for World-Class Management System (Speaker: Dan Jordan)

Feb. 19, 2002

"5 S" Applications and Techniques

Mark Blizard, Independent Project Consultant

Pal’s Sudden Service Improvement Stories (speaker: Cisco Burnette)

19-Mar-02

Design for Six Sigma

Steven E. Salzman, Master Black Belt

Six Sigma Basics and What’s Different About Six Sigma? (Speaker: Jim Stuart)

25-Apr-02

Breakthrough Performance: Implementing the Lean Enterprise

Ken Kirby, Associate Professor University of Tennessee

Lean Manufacturing (Speaker: Mark Blizard)

16-May-02

Panel Discussion: Experiences and Lessons Learned on How to Transition to ISO 9000:2000

Moderator: Duke Okes (Aplomet)

No Tutorial This Month

 

Panel Members: Dave Alderman (U.L), Almont Mitchell (Bsi America), Lisa Deans (Five Rivers), Bobby Jones (John Deere), Dave Parr (Parker Hannifin), Steve Myers (BTL Industries)

2000-2001 Programs

 

Date

Topic

Speaker

 

Sept. 21, 2000

Customer Service & Customer Loyalty

Gary Henderson (Ben & Jerry’s)

 

Oct. 17, 2000

The Virtual Factory

Mike Osterberger

 

Nov. 16, 2000

Kaizen Blitz Applied to Quality Procedures and Systems

Mike Gladson

 

Dec. 5, 2000

Racing to Help Children &

Claudia Byrd

 

Tour of the Raceway Lights

 

Jan. 18, 2001

Minitab Tutorial

Jerry Eberhart

 

Jan. 18, 2001

Six Sigma Overview and Panel Discussion

Tracey Carden

 

Mike Nichols

 

Jim Stuart

 

Feb. 15, 2001

ISO 9001-2000: Changes and the Expected Impacts

Duke Okes

 

15-Mar-01

Tutorials, Tutorials, Tutorials (Attend 2 of 3)

 

 

Process Capability Concepts and Indices

Jim Stuart

 

Mistake Proofing to Achieve Zero Defects

Bob Beaver

 

ISO 9001-2000: Changes and the Expected Impacts

Duke Okes

 

26-Apr-01

Getting On-the-Job Value from Professional Training and Programs

David McClaskey

 

 

24-May-01

Information Quality Management: The Next Frontier

Larry English

 

 

 

 

 

 

 

 

1999-2000 Programs

 

Date

Topic

Speaker

 

Sept. 19, 1999

All American City Award

Liesa Jenkins

 

Oct. 19, 1999

Chaos Theory – Its Promise, Applications and Examples

Dick Morley

 

Nov. 16, 1999

e-Business: The Future of Business-to-Business Interaction

Fred Buehler

 

Dec. 1999

NO PROGRAM

NO PROGRAM

 

Jan. 20, 2000

Everything You Wanted To Know About Professional Certification – But Forgot To Ask

Multiple Speakers

 

Feb. 8, 2000

Partnerships

John Mariotti

 

16-Mar-00

Tutorials, Tutorials, Tutorials (Attend 2 of 3)

 

 

Lean Manufacturing – Identifying and Eliminating the 8 Kinds of Waste

Matthew Ball

 

Root Cause Failure Analysis Overview

Gary Hallen

 

Introduction to Effective Experimentation Using Statistically Designed Experiment

Dave Stevens

 

18-Apr-00

Advanced Strategic Planning for Improving Corporate Competitiveness

Rod Reasor

 

16-May-00

Managing Change

Terry Lund

 

 

 

 

 

 

 

 

 

1998-1999 Programs

 

Date

Topic

Speaker

 

Sept. 17, 1998

The Saturn Difference

Delores Favors

 

Oct. 15, 1998

We’ve Got 140,000 Friends Coming Over To Watch The Race Saturday Night

Bristol Motor Speedway

 

Nov. 19, 1998

Complaint Analysis by Tennessee Eastman Company

Hank Somers

 

Jim Wallace

 

Gary Hallen

 

Dec. 10, 1998

Update on the Consolidation of Health Care Providers in NE Tennessee

Randy Cook

 

Jan. 21, 1999

Quality at Pal’s

Thom Crosby

 

Feb. 18, 1999

Methodist Medical Center – Recipient of the Tennessee Quality Award

Wilma Brantley

 

9-Mar-99

Quality Centered Strategic Planning: Practical Steps for Blitz Building your Strategic Plan

Dr. John Robert Dew

 

22-Apr-99

Business Process Re-Engineering

Bob Savell

 

20-May-99

Critical Thinking – A Fundamental Requirement for 21st Century Organizations

Duke Okes