Programs for 2007-2008

Date

Pre-Dinner Tutorial

5:30-6:15*

After-Dinner Program

7-8

Location

September 20

Simultaneous Tutorials

5:30-8

Simultaneous Tutorials

5:30-8

Eastman Lodge

October 16

Tri-Cities Quality Forum 8am - Noon

Toy F. Reed Eastman Employee Center

November 5

Methamphetamine Labs in Our Communities

Using Quality Tools in Education at Dobyns-Bennett

Eastman Lodge

January 17

Retirement/Investment Planning

Using the TNCPE Criteria in a Government Organization

Eastman Lodge

February 26

No Tutorial

Plant Tour – Snap-On

Snap-On, Elizabethton, TN

March 18

TBD

Beer Games joint with APICS

Eastman Lodge

April 17

Simultaneous Tutorials – Software How-to's

5:30-8

Simultaneous Tutorials – Software How-to's

5:30-8

Eastman Lodge

May 15

Gray Fossil Site Tour

Gray Fossil Site Speaker

Gray Fossil Site

 

 

Programs for 2006-2007

Date

Pre-Dinner Tutorial

5:30-6:15 (unless otherwise noted)

After-Dinner Program

7-8

 

September 21, 2006

Improve Your Organization's Management System – Level 1 Application TN Center for Performance Excellence (TCPE) Workshop

 

Katie Rawls

President

TN Center for Performance Excellence

MSHA: Our Journey to Excellence

 

Dennis Vonderfecht

President and CEO

Mountain States Health Alliance (MSHA)

 

October 17, 2006

SPECIAL HALF DAY SEMINAR

2:00 – 6:00 Special Seminar ($150/person): 

"Unleashing Leadership and The Art of Constructive Confrontation"

 

Dr. John Hoover

Nationally Known Author and Leadership/Communications Consultant

"How to Work for an Idiot."

 

 

Dr. John Hoover

Nationally Known Author and Leadership/Communications Consultant

November 9, 2006

Eastman Lodge A1/A2

Stephen Covey's "Seven Habits of Highly Effective People"  - What are they and How to Effectively Use Them to Improve"

 

Dr. Deborah Harley

Assistant Vice-President

Community Engagement, Learning and Leadership

East Tennessee State University

Building Customer Relationships: Four Tools for Immediate Impact

 

Russell Justice, PE

Pal's Business Excellence Institute

 

 

January 25, 2007

No Tutorial

Plant Tour

Bush Hog

February 15, 2007

Certification Tips

 

James J. Rooney, PE

ASQ Certified Six Sigma Green Belt
Senior Risk/Reliability Engineer
ABS Consulting; Operational Risk and Performance Consulting Division

 

John Deere Production System

 

Susan  Farris
John Deere Power Products

March 15, 2007

ISO 9001 – Using your management review to improve

 

Panel of Experts

Human Error Prevention

 

BW (Ben) Marguglio

Management & Technical Consulting

High Technology Seminars

 

April 19, 2007

What is Six Sigma?  A Basic Overview

 

David J. McClaskey, PE

Senior Quality Associate and Six Sigma Black Belt Instructor

Global Quality

Eastman Chemical Co.

LeanSigma “The Best of Both Combined"

 

Kevin Schutt

Manager

Business Process Improvement (LeanSigma)

Nuclear Fuel Services, Inc.

 

May 10, 2007

Build a Stage for Them to Stand On - Strengthening Personal

Relationships

 

Russell Justice, PE

Pal's Business Excellence Institute

Leadership Skills

 

Greg Maciolek

President

 Integrated Management Resources

 

 

 

 

Programs for 2005-2006 

Date

Pre-Dinner Tutorial

After-Dinner Program

 

September 15, 2005

Beyond Brainstorming

Pam Lature

MSHA

Six Sigma at Bank of America

James Bossert, Sr. VP

Bank of America

 

October 20, 2005

The Business of Maintenance

Robyn Wilbanks

Prospective

Why Lean? Applications and their Results

Michael Rigg, Principal

Operations Associates

November 10, 2005

Simplex as an Alternative Method for Design of Experiments

Mark Crossley

Being Right...Being credible … or Recognizing and Understanding Error

in Statistics

Mark Crossley

December 6, 2005

Tour of Operating Rooms at Indian Path Medical Center, Kingsport

Gary Fillers, Director of OR

 

January 19, 2006

The DiSC Personal Profile System

Judy Worthy-Henry

Worthy Solutions

Since We Know Why Transformation Efforts Fail, Let's Do Something About It

Rick Toomey, Eastman

February 16, 2006

Plant Tour of Bosch Braking Systems, Johnson City

Bob Beaver, Quality Methods Manager

March 16, 2006

Lean Office

Eastman Chemical Company

Preventing Human Error

Lee N. Vanden Heuvel

ABS Consulting

April 11, 2006

Using Benchmarking and Basic Data Plots to Drive School Improvements

Arved Harding, Eastman

Quality in the Business School

Joe F. Alexander, Dean

Monfort College of Business

 

May 18, 2006

Negotiation Skills

Cindy Tauscher

Northeast State

ISO 9001 and Sarbanes Oxley

Bill Stimson, PhD

 

2004-2005 Programs

Date

Program Meeting Topic – Speaker

Pre-Meeting Tutorial – Speaker

Sept. 16, 2004

Supplier Quality Assurance Panel Discussion

Mike Gladson – TRW

Bob Harrison, Eastman

Dave Parr, Parker Hannifin

Sandy Richards, Siemens

Evie Vaugn, John Deere

Keeping Fit

Stan Johnson, MEDFIT

Oct. 21, 2004

Winning the Shingo Prize for Lean

Rick Lovorn, Merillat

Value Stream Mapping

Jamie Hunigan, Siemens

Nov. 16, 2004

Six Sigma at Eastman

Calvin Crim

Six Sigma in Kingsport Public Works

David Ruller

Dec. 9, 2004

Customer Service Approach

Eugene Fibuch, St. Lukes Hospital (KS)

(a 2003 Baldrige Winner)

Moving from Career Survival to

Career Management

Mike Bishop

Jan. 20, 2005

John Deere Plant Tour

(a Tennessee Quality Award Level 4 Winner)

None

Feb. 17, 2005

3 tutorials done 2 times:

Process Diagrams – James Newell, Bosch

KANBAN – Mike Franklin, Parker Hannifin

Visual Management – Jerry Eberhart, NN

Mar. 17, 2005

3 tutorials done 2 times:

Statistical Hypothesis Testing – Dave Stevens, Eastman

2-D Guidelines for % Gage R&R and % P/T Ratio – Kevin White, Eastman

Using Statistics with Management Metrics - Jim Stuart, Eastman

April 21, 2005

BAE/HAAP Tour

None

May 19, 2005

Leveraging Individual Values for Organizational Effectiveness

Jeff Brunson, Basic Approach

None

 

2003-2004 Programs

Date

Program Meeting Topic

Program Speaker

Pre-Meeting Tutorial

Sept. 16, 2003 Pal's Leadership and Key Learnings Since Earning the 2001 Baldrige Award Thom Crosby, President and Chief Executive Officer of Pal’s Sudden Service.  "Baldrige in Education Successes at Cherokee High School" presented by Jim Hageman and Gloria Silvers
Oct. 16, 2003 Layered Audits in Manuf. Proc.
Certified Calibration Tech Cert.
Software Quality
James Newell
Jerry Eberhart
Lloyd Pitney
None
Date Changed to Nov. 20, 2003 Plant Tour at Siemens Dave Mixon Presentation on Failure Analysis
Dec. 16, 2003 (Guest Night Social) Christmas Storytelling Larry Kelley Christmas music
Jan. 15, 2004 Lean Manufacturing Concepts Mike Davidson Communication Skills
Feb. 19, 2004 1. Measurement Uncertainty
2. Promodel's VAO Solutions
3. Customer Satisfaction & Loyalty
1. Marcus Nachman
2. Joe Giannitti
3. Len Eddleman
None
March 18, 2004 Tennessee Quality Award Panel Discussion Marie Williams TQA Promotion
April 15, 2004 Competitive Intelligence Clay Hodges Accounting for Non-Accounting Professionals
May 20, 2004 Career Planning Russ Westcott Resume Preparation

 

2002-2003 Programs
Date Program Meeting Topic Program Speaker Pre-Meeting Tutorial
Sept. 19, 2002 Converting Capabilities Into Dollars Donald Wheeler Process Capability Indices (Arved Harding and Kevin White)
Oct. 17, 2002 Work Place Ergonomics Jeff Snodgrass, Manager Wellmont Ergonomics Ergonomics Device Exhibit (Tim McGlothlin)
Nov. 14, 2002 Integrating ISO 9001 and ISO 14000 Lisa Deans A Review of the Worldwide Acceptance of the ISO 9000 and ISO 14000 Standards (Marc Nachman)
Dec. 17, 2002 (Guest Night Social) The Many Languages of Love Russell Justice No Tutorial
Jan. 16, 2003 Cancelled due to snow    
Feb. 20, 2003 Tutorials    
Six Sigma Introduction, R. Perry
Design for Six Sigma Overview, R. Perry
Promodel Simulation Software Demonstration, D. Stevens
5S Tied to Improved Safety Prerformance and Increased Customer Satisfaction, J. Newell
20-Mar-03 16949 Standard Marc Nachman, Nachman Precision Systems Quality Standard 17025 (Marc Nachman)
24-Apr-03 The Future of Quality Managers Duke Okes, Aplomet NSTCC Supervisory and Leadership Program (Cindy Tauscher)
22-May-03 FedEx Customer Measurements and How the Information Drives Improvement Cary Pappas, VP Customer Service at FedEx Express No Tutorial
 
 
2001-2002 Programs
Date Program Meeting Topic Program Speaker Pre-Meeting Tutorial
Sept. 18, 2001 Planning for External Surveys Chris Presley, Advanced Statistician, Eastman Chemical Company Note: Pre-meeting tutorial was moved to the main program.
Oct. 25, 2001 Dealing with Difficult People - Whine, Bark, Growl Russell Justice The Key Teachings of Phil Crosby (Speaker: David McClaskey)
Nov. 13, 2001 Top Management Panel: How to Get Top Management Support for Quality Efforts Executives from small, medium, and large manufacturing and service businesses Process Optimization While Keeping In-Spec Production (Speaker: Dave Stevens)
Dec. 13, 2001 How Koalaty Kid Is Benefiting Northeast Tennessee Schools Local Teachers and School Administrators (Arved Harding will Moderate) No Tutorial but will have Koalaty Kid Poster Session
Jan. 17, 2002 Developing World-Class HR Processes for Small Businesses Thom Crosby, CEO Pal's Sudden Service The Baldrige Criteria: How the Baldrige Categories Form a Guide for World-Class Management System (Speaker: Dan Jordan)
Feb. 19, 2002 "5 S" Applications and Techniques Mark Blizard, Independent Project Consultant Pal’s Sudden Service Improvement Stories (speaker: Cisco Burnette)
19-Mar-02 Design for Six Sigma Steven E. Salzman, Master Black Belt Six Sigma Basics and What’s Different About Six Sigma? (Speaker: Jim Stuart)
25-Apr-02 Breakthrough Performance: Implementing the Lean Enterprise Ken Kirby, Associate Professor University of Tennessee Lean Manufacturing (Speaker: Mark Blizard)
16-May-02 Panel Discussion: Experiences and Lessons Learned on How to Transition to ISO 9000:2000 Moderator: Duke Okes (Aplomet) No Tutorial This Month
 
Panel Members: Dave Alderman (U.L), Almont Mitchell (Bsi America), Lisa Deans (Five Rivers), Bobby Jones (John Deere), Dave Parr (Parker Hannifin), Steve Myers (BTL Industries)
2000-2001 Programs