| Session #1 9:40-10:25 |
Process Management: How Caris Healthcare Designs,
Manages and Improves Its Processes
|
Service Excellence: How to Design for and Manage
to
|
Lean Manufacturing: What is it and What are the
Tools
|
| Session #2 10:35-11:20 |
Workforce Engagement: How Poudre Valley Health System Builds Workforce Commitment to ItsMission
|
Change
Management: How to Avoid Failure of your Transformational Efforts
|
Design of
Experiments (DOE): What is DOE and How to Use them
|
| Sessions #3 11:30-Noon |
Customer Engagement:
How Poudre
Valley Health
System Builds a
Customer Culture
|
WIN (Will Improve Now): A Systematic Way to
Accomplish Improvement Projects in 90 Days
|
Six Sigma: DMAIC
Overview and Tools
|